FAQ

Pillow Inserts

We offer handcrafted decorative pillow covers only. For pillow inserts, we recommend the 13" x 50" down pillow insert by ComfyDown (https://www.comfydown.com) or the 14" x 48"down alternative insert by Pillowflex (https://www.pillowflex.com) for a full, plush look.

Shipping & Delivery

How long does shipping take?
All pillow covers are made to order and will ship within ten (10) business days. Additional time may be needed for larger orders. All orders ship via UPS Ground at no charge to you (note: for larger wholesale quantities, shipping will be calculated by location and weight). You'll receive a tracking number once your order has shipped.

Do you ship internationally?
We currently ship within the Continental US only. 

Returns & Exchanges

What is your return policy?

Our pillow covers are made to order, and we do not accept returns or exchanges. We want you to be happy with your pillow covers, so if you have any issues with your order, please contact us.

Are fabric samples available?
Yes! We offer complementary small fabric samples upon request. Please contact us, we're happy to assist you.

Wholesale Orders

Do you offer wholesale pricing?
Yes! We welcome wholesale inquiries. Please contact us directly to discuss pricing, minimum order quantities, and available styles.

Thank you for shopping with V. Valentine Designs. We appreciate you and your business!